On petition of a party to an arbitration agreement alleging the existence of a written agreement to arbitrate a controversy and that a party to the agreement refuses to arbitrate that controversy, the court shall order the petitioner and the respondent to arbitrate the controversy if it determines that an agreement to arbitrate the controversy exists, unless it determines that:
§ 1281.2.Grounds For Not Ordering Parties to Arbitrate Controversy
Title 9. Arbitration · Chapter 2. Enforcement of Arbitration Agreements · Last amended 2019 · Last verified July 29, 2026
In one sentenceSection 1281.2 requires a court to order arbitration whenever a valid written agreement to arbitrate exists, unless the right has been waived, grounds exist to rescind the agreement, a third-party pending-action conflict applies, or a narrow fraudulent-account exception applies, and it addresses what happens when arbitration and related court litigation overlap.
Full Text of § 1281.2
(a) The right to compel arbitration has been waived by the petitioner; or
(b) Grounds exist for rescission of the agreement.
(c) A party to the arbitration agreement is also a party to a pending court action or special proceeding with a third party, arising out of the same transaction or series of related transactions and there is a possibility of conflicting rulings on a common issue of law or fact. For purposes of this section, a pending court action or special proceeding includes an action or proceeding initiated by the party refusing to arbitrate after the petition to compel arbitration has been filed, but on or before the date of the hearing on the petition. This subdivision shall not be applicable to an agreement to arbitrate disputes as to the professional negligence of a health care provider made pursuant to Section 1295.
(d) The petitioner is a state or federally chartered depository institution that, on or after January 1, 2018, is seeking to apply a written agreement to arbitrate, contained in a contract consented to by a respondent consumer, to a purported contractual relationship with that respondent consumer that was created by the petitioner fraudulently without the respondent consumer's consent and by unlawfully using the respondent consumer's personal identifying information, as defined in Section 1798.92 of the Civil Code.
If the court determines that a written agreement to arbitrate a controversy exists, an order to arbitrate that controversy may not be refused on the ground that the petitioner's contentions lack substantive merit.
If the court determines that there are other issues between the petitioner and the respondent which are not subject to arbitration and which are the subject of a pending action or special proceeding between the petitioner and the respondent and that a determination of such issues may make the arbitration unnecessary, the court may delay its order to arbitrate until the determination of such other issues or until such earlier time as the court specifies.
If the court determines that a party to the arbitration is also a party to litigation in a pending court action or special proceeding with a third party as set forth under subdivision (c), the court (1) may refuse to enforce the arbitration agreement and may order intervention or joinder of all parties in a single action or special proceeding; (2) may order intervention or joinder as to all or only certain issues; (3) may order arbitration among the parties who have agreed to arbitration and stay the pending court action or special proceeding pending the outcome of the arbitration proceeding; or (4) may stay arbitration pending the outcome of the court action or special proceeding.
Plain-English Summary
This is the workhorse petition-to-compel section of the California Arbitration Act. A party who believes another party is refusing to honor an arbitration agreement can petition the court, and the court has to order both sides to arbitrate once it determines the agreement exists -- unless one of a short list of exceptions applies.
Those exceptions are the right to compel has been waived by the petitioner; grounds exist to rescind the agreement; a party to the arbitration agreement is simultaneously a party to pending litigation with a third party over the same or related transactions, creating a real risk of conflicting rulings (a carve-out that doesn't apply to medical malpractice arbitration agreements under § 1295); or, since 2018, the petitioner is a bank or similar depository institution trying to enforce an arbitration clause against a consumer whose account it fraudulently opened using that consumer's stolen identity. Outside those exceptions, a court can't refuse to compel arbitration merely because it doubts the merits of the petitioner's underlying claim.
The section also gives courts flexibility when arbitration overlaps with ongoing litigation. If non-arbitrable issues in a pending case might make arbitration unnecessary, the court can delay ordering arbitration until those issues are resolved. And when a party to the arbitration agreement is tangled up in litigation with a third party, the court has several tools available -- it can refuse to enforce the arbitration agreement and consolidate everyone into one proceeding, order partial intervention or joinder, order arbitration to proceed while staying the related court action, or stay the arbitration itself while the court case plays out first.
Frequently Asked Questions
When must a court order arbitration under § 1281.2?
Whenever it determines a written agreement to arbitrate the controversy exists, unless one of the section's specific exceptions applies.
What exceptions let a court refuse to compel arbitration?
Waiver of the right to compel by the petitioner, grounds for rescission of the agreement, a conflicting third-party pending litigation situation, and a narrow exception for depository institutions enforcing arbitration against victims of account fraud.
Can a court refuse arbitration because the petitioner's claims seem weak?
No. Once the court finds a written agreement to arbitrate exists, it can't refuse to order arbitration on the ground that the petitioner's contentions lack merit.
What happens when arbitration and related third-party litigation overlap?
The court can refuse to enforce arbitration and consolidate the parties into one case, order intervention or joinder on some or all issues, stay the court case while arbitration proceeds, or stay arbitration while the court case proceeds.
Does this section apply to medical malpractice arbitration agreements?
The third-party pending-litigation exception in subdivision (c) does not apply to arbitration agreements covering a health care provider's professional negligence under § 1295.
Amendment History
Amended by Stats 2018 ch 106 (AB 3247),s 1, eff. 1/1/2019. Amended by Stats 2017 ch 480 (SB 33),s 1, eff. 1/1/2018.
Source & verification. Section text is reproduced verbatim from
the Deering's California Codes Annotated / vLex. Enacted by the California Legislature.
Last verified July 29, 2026.
· Official source
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